Privacy Policy

Last Updated: 01.10.2025 1. Introduction DoBeGo ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use dobego.ae and related services. This policy complies with: - UAE Federal Law No. 45 of 2021 on Personal Data Protection - Executive Regulations of 2022 - Telecommunications and Digital Government Regulatory Authority (TDRA) guidelines - DIFC or ADGM Data Protection Law (if applicable) 2. Information We Collect - **Account Information**: name, email, phone, password - **Profile Data**: photo, bio, location - **Listings**: vehicle/property details, photos - **Messages**: communication on the Platform - **Payments**: billing details (via third-party processors) - **Verification**: ID, license (if required) - **Technical Data**: IP, browser, OS, usage logs, cookies 3. Use of Information We process your data to: - Provide and manage Services - Facilitate transactions and communication - Verify identity and prevent fraud - Improve functionality and user experience - Send service notifications and, with consent, marketing - Comply with legal obligations 4. Data Sharing - **Public**: profile info, listings - **With Other Users**: contact info during a transaction - **Service Providers**: payment gateways, hosting, analytics - **Legal Compliance**: if required by UAE authorities - **Business Transfers**: in case of merger or acquisition 5. Data Retention - Active accounts: retained while active - Closed accounts: retained for **5 years** (legal requirement) - Deletion requests: processed within 30 days (unless legally restricted) 6. Your Rights You have the right to: - Access your data - Correct inaccurate data - Request deletion (subject to law) - Restrict or object to processing - Receive your data in portable format - Withdraw consent at any time 7. Marketing & Consent We send marketing communications only after obtaining your consent, in line with TDRA regulations. You can opt out anytime. 8. Security - SSL/TLS encryption - Secure storage and access controls - Regular audits However, no system is 100% secure. Protect your account credentials. 9. Children’s Privacy Our Services are not intended for users under 18. If we discover such data, we will delete it immediately. 10. International Transfers If data is transferred outside the UAE, safeguards (such as contractual clauses) are applied. 11. Third-Party Links We are not responsible for external websites. Please review their privacy policies. 12. Changes We may update this Policy with a new "Last Updated" date. Major changes will be notified. 13. Contact Us - Email: privacy@dobego.ae - Phone: +971522728439